pk567 Privacy Policy

1 Who We Are

pk567 ("we", "us", "our") operates the online casino and sports betting platform accessible at pk567.pro (the "Platform"). pk567 acts as the data controller in respect of all personal data collected from users of the Platform, including registered account holders, visitors who browse the Platform without registering, and individuals who contact pk567 via our support channels.

As data controller, pk567 is responsible for determining the purposes and means by which your personal data is processed. If you have any questions about how your data is handled, you may contact our support team at [email protected] at any time.

pk567 is committed to handling all personal data in accordance with applicable data protection principles, including principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.

2 Data We Collect

pk567 collects the following categories of personal data from users of the Platform:

3 How We Collect Your Data

pk567 collects your personal data through the following means:

• Direct interactions: When you register an account on pk567, complete identity verification, make a deposit or withdrawal, contact our support team, or update your account profile, you provide us with personal data directly.
• Automated technologies: As you use the pk567 Platform, we automatically collect technical and gaming data via server logs, cookies, and similar tracking technologies. This includes your IP address, device identifiers, and detailed records of your activity on the Platform.
• Third-party payment providers: When you process a deposit or withdrawal via JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank, our payment processing partners may share transaction confirmation data with pk567 to facilitate your transaction and maintain accurate account records.
• Identity verification partners: Where pk567 uses a third-party identity verification service to validate your CNIC or other documents, that provider will share the outcome of the verification process with pk567. pk567 does not retain raw document scans beyond the period required for verification.
• Fraud prevention services: pk567 may receive data from third-party fraud prevention and anti-money laundering screening services in connection with our obligations to prevent financial crime on the Platform.

4 Why We Use Your Data

pk567 uses the personal data we collect for the following purposes:

• Account creation and management: To register your pk567 account, maintain your account profile, and provide you with access to the Platform's gaming and betting services.
• Identity verification and KYC: To verify your identity and age (21+) in accordance with our know-your-customer obligations, and to prevent the use of the Platform by minors or fraudulent actors.
• Payment processing: To process deposits and withdrawals in PKR via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, and to maintain accurate financial records for your account.
• Gaming and betting services: To deliver the games and betting markets available on the pk567 Platform, including Sic Bo, Dragon Tiger, live dealer tables, slot games, and PSL cricket betting.
• Responsible gaming monitoring: To monitor gaming patterns and account activity for signs of problem gambling behaviour, and to apply any responsible gaming limits or restrictions you have set on your account.
• Anti-fraud and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other prohibited conduct as defined in the pk567 Terms & Conditions.
• Customer support: To respond to your support queries, process complaints, and maintain records of communications for quality assurance purposes.
• Legal compliance: To fulfil our obligations under applicable laws and to respond to lawful requests from regulatory authorities or law enforcement agencies.
• Platform improvement: To analyse aggregated, anonymised usage data to improve the performance, reliability, and features of the pk567 Platform.
• Marketing communications: Where you have opted in to receive promotional communications from pk567, to send you information about bonuses, promotions, and new games. You may opt out at any time.

5 Legal Bases for Processing

pk567 processes your personal data under the following legal bases:

• Contractual necessity: The majority of our data processing — including account management, payment processing, and delivery of gaming services — is necessary for the performance of the contract between you and pk567 (i.e. your use of the pk567 Platform under our Terms & Conditions).
• Legal obligation: Certain processing activities — including identity verification (KYC), anti-money laundering screening, and the retention of financial transaction records — are required by applicable law and cannot be opted out of.
• Legitimate interests: pk567 processes some data on the basis of our legitimate interests in operating a secure, fraud-free gaming platform, improving our services, and ensuring the integrity of sports betting markets. We apply a balancing test to ensure these interests do not override your privacy rights.
• Consent: Where pk567 relies on your consent as the legal basis for processing — for example, for sending you optional marketing communications — you may withdraw that consent at any time by contacting [email protected] or using the opt-out mechanism in any marketing email.

6 Sharing Your Data

pk567 does not sell your personal data. We share personal data only in the following limited circumstances and only with recipients who are bound by appropriate data protection obligations:

• Payment providers: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive the financial data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable financial regulations.
• Identity verification providers: Third-party KYC and document verification partners receive copies of your identity documents solely for the purpose of verifying your identity and age. pk567 uses reputable, contractually-bound verification partners.
• Technology and hosting providers: pk567 uses third-party cloud hosting and technology infrastructure providers to operate the Platform. These providers process data on our behalf under strict data processing agreements and may not use your data for their own purposes.
• Fraud prevention and AML services: pk567 shares data with fraud screening and anti-money laundering service providers where necessary to meet our legal obligations and protect the integrity of the Platform.
• Regulatory and law enforcement authorities: pk567 will disclose personal data to government authorities, regulators, or law enforcement agencies where required to do so by applicable law, court order, or lawful regulatory request.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of pk567's business, personal data held by pk567 may be transferred to the relevant acquiring entity, subject to the same privacy protections described in this Policy.

7 Cookies & Tracking Technologies

pk567 uses cookies and similar tracking technologies on the Platform to provide core functionality, improve your experience, and maintain the security of your session. The following types of cookies are used:

You may manage your cookie preferences through your browser settings. Please note that disabling essential or security cookies will impair your ability to use the pk567 Platform. pk567 does not use third-party advertising cookies.

8 Data Retention

pk567 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account relationship with pk567 and for a period of five (5) years following account closure, to meet legal and regulatory obligations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction in accordance with applicable anti-money laundering record-keeping requirements.
• Identity verification documents: Retained for the duration of your account and for five (5) years following account closure. Verification images are deleted as soon as the verification outcome has been confirmed.
• Gaming and betting history: Retained for the duration of your account and for three (3) years following account closure, for dispute resolution, responsible gaming monitoring, and regulatory compliance purposes.
• Support communications: Retained for three (3) years from the date of the last communication, unless the matter gives rise to a legal claim requiring longer retention.
• Marketing preference data: Retained until you withdraw consent or close your account, whichever is earlier.

At the end of the applicable retention period, pk567 will securely delete or irreversibly anonymise your personal data. Anonymised data (which can no longer be linked back to you) may be retained indefinitely for statistical and analytical purposes.

9 Data Security

9.1 Technical Measures. pk567 implements appropriate technical security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include, but are not limited to:

• TLS/SSL encryption for all data transmitted between your device and the pk567 Platform;
• Encryption of sensitive data at rest within pk567's infrastructure;
• Multi-factor authentication options for account access;
• Regular penetration testing and vulnerability assessments of our systems;
• Access controls limiting internal access to personal data on a strict need-to-know basis.

9.2 Organisational Measures. pk567 maintains internal data protection policies and provides data handling training to all staff members who process personal data in the course of their work. Access to personal data is logged and audited regularly.

9.3 Data Breaches. In the event of a personal data breach that poses a risk to your rights and freedoms, pk567 will notify affected account holders without undue delay and will take all reasonable steps to contain the breach and mitigate any resulting harm.

10 Your Data Rights

As a pk567 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request":

• Right of access: You have the right to request a copy of the personal data that pk567 holds about you, along with information about how that data is being processed.
• Right to rectification: If any of the personal data pk567 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: In certain circumstances, you have the right to request that pk567 delete your personal data. This right is subject to limitations where pk567 is required by law to retain certain data (for example, financial transaction records).
• Right to restrict processing: You may request that pk567 restrict the processing of your personal data in certain circumstances — for example, while an accuracy dispute is being resolved.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you may request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent: Where pk567 relies on your consent as the legal basis for processing (e.g. marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to object: You may object to processing carried out on the basis of pk567's legitimate interests. pk567 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.

pk567 will respond to all valid data rights requests within 30 days. In complex cases, this period may be extended by a further 60 days, and you will be notified of any extension within the initial 30-day period.

11 Children & Minors

The pk567 Platform is strictly intended for adults aged 21 years and above. pk567 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account, access the Platform, or provide any personal data to pk567.

If pk567 becomes aware that personal data has been collected from a person under the age of 21 — whether through a false declaration of age during registration or any other means — we will take immediate steps to delete all such data and permanently close the associated account. All funds associated with an underage account will be forfeited.

If you are the parent or guardian of a minor and believe that your child has registered a pk567 account or provided personal data to pk567 without your knowledge, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

12 Third-Party Links

The pk567 Platform may contain links to third-party websites or services — for example, links to payment provider portals accessed during the deposit or withdrawal process. pk567 is not responsible for the privacy practices or content of any third-party website or service, and this Privacy Policy does not apply to any third-party platforms you access via links on the pk567 Platform.

We encourage you to review the privacy policy of any third-party service before providing your personal data to them. The inclusion of a link to a third-party service on the pk567 Platform does not constitute an endorsement of that service or its privacy practices by pk567.

13 Changes to This Privacy Policy

13.1 Right to Update. pk567 reserves the right to update or modify this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data processing or a new sharing arrangement with a third party — pk567 will notify registered account holders via the email address on file prior to the changes taking effect.

13.2 Effective Date. The effective date of the current version of this Privacy Policy is stated at the top of this page. The current version always supersedes all previous versions. If you require a copy of a previous version of the pk567 Privacy Policy, please contact [email protected].

13.3 Continued Use. Your continued use of the pk567 Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Privacy Policy, you must cease using the Platform and may close your account in accordance with the pk567 Terms & Conditions.

14 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or about how pk567 handles your personal data, please contact us using the following details:

• General Privacy Enquiries: [email protected]
• Responsible Gaming & Data: [email protected]
• Response Time: pk567 aims to acknowledge all privacy-related enquiries within one business day and to resolve them within 30 days.

pk567 takes all privacy complaints seriously. If you are not satisfied with our response to your complaint, you have the right to escalate your concern to the relevant data protection authority or regulatory body in your jurisdiction.